We do not offer an exchange service for orders being returned by post. All returned items will be refunded via the original payment method and you will need to place a new order.

Yes, our returns period is 28 days from the date you receive your order. Items which are not in their original packaging or have any tags removed will not be eligible for a refund. Please include your returns form in your parcel. This form includes a link to the returns providers website. Follow the link to create a free tracked returns label. This can be printed at home or at the Collection point.

Please allow 2 working days for the parcel to reach us and a further 14 working days (depending on the time of year) to process your return and refund.